Frequently Asked Questions

Frequently Asked Questions 2017-08-14T16:41:43+00:00

As of January 1st, 2014, a new California law allows all consumers direct access to physical therapy without a prescription from a physician. Patients will not need a prescription from a physician to authorize treatment until 12 visits or 45 days after evaluation. Some insurance companies may still require a prescription for PT, but we will check with your insurance company after you call to schedule.

Free parking is available both in front of the clinic and diagonally across the street from the clinic.

TAG Physical Therapy is a preferred provider for most PPO insurances, including Blue Cross, Blue Shield, Aetna, Great West, Cigna, Health Net, Medicare, United Health, and many others. We will gladly verify your specific physical therapy benefits prior to your first visit.

We offer appointments throughout the day, starting at 8 AM and scheduling as late as 6:30 PM so that our patients are able to set up their appointments before or after their work day. We are also open Saturday mornings from 8 AM to 12 PM.

Your first visit will consist of both an evaluation and treatment from your physical therapist. The evaluation will include reviewing your injury history, as well as measuring and testing as appropriate to best determine the source of pain and the best treatment approach. After the evaluation, treatment will be initiated and your physical therapist will work with you to set goals for physical therapy.

Please arrive fifteen minutes early to your first appointment at TAG. If you have already filled out new patient forms, you do not need to arrive early. You can download these forms HERE. You will also need to bring your prescription, driver’s license, and insurance card.

You should wear comfortable clothing and shoes. If you are an ankle or knee patient, please bring shorts with you. (In case you forget them, we have extra gym shorts here to borrow.) If you are a shoulder patient, wear loose and sleeveless clothing or we have patient gowns for your use while at TAG.

Each session is approximately one hour, depending on the therapist’s treatment program.

While your doctor may recommend a specific PT clinic, you as the patient have the ultimate decision as to where you would like to be treated. Usually the physical therapy prescription from the doctor can be used at any clinic. Your doctor may either fax your PT prescription directly to our office or you can bring it in with you to your appointment.